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Subsidized Counselling West KelownaSubsidized Counselling Sessions  

Orchard Valley Counselling Services offer subsidized counselling for those who qualify. We have partnered with particular organizations and programs, to allow us to provide individual counselling sessions at a reduced rate. A financial hardship rate may be applied to a limited number of qualified individuals. 

The following are a few programs that may fully or partially cover your counselling session fees: 

Crime Victim Assistance Program 

Individuals seeking assistance after experiencing a traumatic incident may qualify to be seen by a fully registered social worker who provides counselling services.  If you are a victim, an immediate family member or a witness to a crime and are experiencing emotional or psychological injury as a result you may qualify for services.  

Please click on the appropriate link below to fill out an application, depending on whether you are a victim, witness or family member of a crime. 

After submitting an application you will receive a claim number and the number of counselling sessions included. A free consultation is always available to those who need assistance reviewing or processing their application. 

If you have been directly impacted, or are an immediate family member or a witness of a crime, you may qualify for fully subsidized counselling services. This program is intended to support individuals, at no cost, who have been emotionally impacted by a crime. You may have experienced the crime directly, have witnessed a crime or have had a family member be impacted by crime. Please visit our Crime Victim Assistance Program page here for more information. 

ICBC – Motor Vehicle Accident 

Seeing a counsellor after an incident can greatly remove long term impacts. Physical injury can create emotional distress and may lead to mental health concerns.  

Orchard Valley Counselling Services offers counselling services to qualified individuals who have been impacted psychologically during an accident and have a current ICBC claim. 

Contact us for a free consultation to see how we can assist in finding functional solutions for psychological distress caused from the incident. 

Our goal is to help people overcome life difficulties by developing insights and coping skills. It involves utilizing techniques to eliminate maladaptive behavior or symptoms while strengthening healthy coping styles and functional relationships. 

Contact us for more information. We’d be happy to hear from you.

If you have been involved in a car collision in British Columbia, and have a claim number through the Insurance Corporation of British Columbia (ICBC), you may qualify for complimentary counselling. If you have been psychologically or emotionally impacted by the car collision (trauma, PTSD, anxiety, grief, loss etc.) and have an ICBC claim, contact your adjustor or occupational therapist if you are working with one, to ask for approval for our services. You can visit our ICBC claims page here for more information. You can also contact us if you have an questions about this process. 

WorkSafe BC – Work-Related Accident 

If you have experienced a work related accident that has injured you emotionally, you may qualify for complimentary counselling services. If you have a claim through WorkSafe BC for an incident that occurred at your workplace, please contact us for more information about how you may receive complimentary counselling. You may also speak with your case manager about possible mental health services as well. 

First Nations Health Authority 

If you are a First Nations individual with an Indian status number, a personal health care number, and are experiencing a mental health crisis, you may qualify for up to 30 complimentary counselling sessions. If you meet these requirements, please contact us to find out how you can apply through us to the First Nations Health Authority for free counselling services. 

*Please Note: Receipts not submitted for insurance claims may be tax deductible under your medical expenses. Check with your accountant or professional who prepares your income tax.

Emergency Call

If your matter is pressing, please do not hesitate to contact us directly, using the form below.

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